Software for ticketing and visitor management in museums and cultural institutions

500+ cultural institutions in 5 countries trust go~mus. Online ticketing, POS, bookings, guided tours and events in one system.

500+ Cultural institutions

Museums and cultural institutions across Europe use go~mus, most of them in Germany. They run their day-to-day with it, from the online booking to the box office to the guided tour on a Sunday. go~mus is not a generic ticketing tool you put next to everything else. We work our way into how a house in the cultural sector really operates and build the software around it. That shapes every decision.

5 Countries

go~mus has been built since 2012, exclusively for the cultural sector. It started in Germany; today institutions in Austria, Belgium, Luxembourg and Switzerland keep their operations running with it too. The interface speaks German, English, French, Dutch and Luxembourgish, and product names translate too. Founded in Berlin, at home in Europe. We host in a GDPR-compliant way and develop with privacy by design.

46.5M Visitors

Since the first line of code, go~mus has issued more than 46 million tickets, online and at the box office. Behind every one is a person whose visit we helped make a little easier. A spontaneous single ticket, an annual pass, a school class or a booked guided tour, in the holiday rush or on a quiet Tuesday morning, every visit is its own process with its own logic. And the number keeps growing every day.

Built for museums, not generic.

We have been building go~mus since 2012, exclusively for museums and cultural institutions. That shapes every decision in the data model and the feature set.

Concepts from the cultural sector

Collections, special exhibitions, annual passes, memberships, school classes, guided tours and events are first-class concepts with their own workflows. They are not special cases of "ticket"; each has its own logic, roles and reports.

Modular, bookable individually

You only book what you need. If you do not sell events, you do not pay for the events module. Start small, expand later - no bundle packages full of features you never use.

REST API for integrations

A documented REST API covers the central workflows: tickets, bookings, reservations, customers, events, annual passes, reports and more. Build custom apps, connect to third-party systems, export data. Stably versioned.

From Berlin, German support

Team, support and data sit in Berlin. Phone and email in German and English. GDPR-compliant hosting in Europe. The visitor-facing sales surfaces - web widgets, online shop, ticket flow - follow BITV 2.0 and WCAG 2.2.

Selected References

These cultural institutions rely on go~mus

Jüdisches Museum Berlin

Jüdisches Museum Berlin

Berlin

Landschaftsverband Rheinland

Landschaftsverband Rheinland

15 Museen

Klassik Stiftung Weimar

Klassik Stiftung Weimar

Weimar

Kunsthalle Mannheim

Kunsthalle Mannheim

Mannheim

Museum für Naturkunde Berlin

Museum für Naturkunde

Berlin

DDR Museum

DDR Museum

Berlin

Also: Jewish Museum Berlin, German Historical Museum, Museum of Natural History, Futurium, phaeno, Deichtorhallen Hamburg, Haus der Geschichte, LVR (15 museums), Museumsdienst Hamburg (29 museums) and many more.

View all 500+ references

What cultural institutions say

The automated management of our group offers and the guide management module have fundamentally improved our workflows. Data synchronisation between systems runs reliably.

Christie Auber
Head of Ticket Administration
Stiftung Humboldt Forum im Berliner Schloss

go~mus has simplified our workflows and offers our visitors 24/7 booking options. The inquiry forms have significantly reduced our email volume.

Susann Holz
Head of Visitor Management
Jewish Museum Berlin

For our 15 LVR museums, go~mus offers flexible application scenarios - from visitor management to event calendars to cross-site reporting.

Christine Ferreau
Project Lead Online Ticketing
Landschaftsverband Rheinland

Get to know go~mus

Schedule a personal presentation. We will help you integrate go~mus into your workflow and support you in connecting your existing infrastructure.

Get in touch

Or directly: sales@giantmonkey.de +49 (0) 30 4862 54 33