Archive

go~mus Key User Meeting 2023

Programme and slide decks from the 2023 meeting at Städtische Galerie im Lenbachhaus und Kunstbau.

Date

Monday, 11 September 2023

Venue

Städtische Galerie im Lenbachhaus und Kunstbau
Luisenstraße 33
80333 München

Programme

  1. 09:00 – 10:00 Reception and accreditation
  2. 10:00 – 10:45 go~mus + invite – the new go~mus add-on for guest and invitation management Adrian Fuhrmann, Geschäftsführer Giant Monkey GmbH
  3. 10:45 – 11:15 Coffee break
  4. 11:15 – 12:00 Integrating go~mus into municipal tourism infrastructure – a case study of the "muenchen app" Stephan Rusch, Geschäftsführer München Ticket GmbH
  5. 12:00 – 13:00 Lunch break, catering at Restaurant Ella in the Lenbachhaus
  6. 13:00 – 13:45 Comprehensive visitor communication via Salesforce (CRM, Service Cloud, Marketing Cloud) with integration to the visitor management and ticketing system go~mus Ute Behrmann, Leitung Besucherservice und Ticketing, Stiftung Humboldt Forum im Berliner Schloss
  7. 13:45 – 14:15 Coffee break
  8. 14:15 – 15:00 Challenges and solutions when procuring IT systems for publicly funded cultural and event venues Dr. Marc Röbke, Fachanwalt für Vergaberecht, Partner bei LUTZ | ABEL Rechtsanwalts PartG mbB
  9. 15:00 – 15:30 Wrap-up