Archive

go~mus Key User Meeting 2024

Programme and slide decks from the 2024 meeting at LWL-Museum für Kunst und Kultur.

Date

Tuesday, 10 September 2024

Venue

LWL-Museum für Kunst und Kultur
Domplatz 10
48143 Münster

Programme

  1. 09:00 – 10:00 Reception and accreditation
  2. 10:00 – 10:30 From reading to chatting: activating visitors with chatbots – applications for visitor services and art mediation (with practical examples) Holger Kurtz
  3. 10:30 – 11:00 Cross-museum programmes and bookings – a case study from the new Museumsdienst Berlin website Paolo Stolpmann, Leitung Museumsdienst Berlin; Denis Yılmaz, Geschäftsführer Yil & Mann Designagentur
  4. 11:00 – 11:45 Open exchange over coffee, fruit and biscuits
  5. 11:45 – 12:15 Selling tickets and events through experience resellers – stadium tours at the Berlin Olympiastadion and GetYourGuide Anna Riedl, Account Executive DACH GetYourGuide Deutschland GmbH; Cem Herder, Geschäftsführer Unikat PR GmbH
  6. 12:15 – 13:30 Lunch break
  7. 13:30 – 14:00 Successful system migration in the museum – challenges and opportunities. Strategies for a smooth transition of visitor management and POS systems Thomas Freier, Vorstand Combase AG
  8. 14:00 – 14:30 Tailored automated reporting based on go~mus data with Power BI Stefan Scholze, IT und Digitalisierung, Museen der Hasso Plattner Foundation gGmbH, Museum Barberini
  9. 14:30 – 15:15 Open exchange over coffee and cake
  10. 15:15 – 15:45 go~mus roadmap 2025 Adrian Fuhrmann, Geschäftsführer Giant Monkey GmbH
  11. 15:45 – 16:30 Wrap-up