Features that go~mus offers
All features at a glance: calendar, orders, customers, reports and much more.
Sales and distribution
Orders
Management of all orders from online shop, POS and bookings in one place.
Online sales
Sell tickets, annual passes, events and vouchers on your own website.
POS sales
Counter sales: specialised POS for cultural venues, one order shared with online and backoffice.
Self-checkout
Buy tickets at a self-service terminal on site, with an accessible mode.
Reseller integration
Sales partners with their own login, price list and bundled billing.
Booking Widgets
Embeddable booking widgets for external websites.
Booking Offers
Configuration and management of booking offers.
Digital tickets
Tickets as an accessible HTML page and as an Apple Wallet pass, with your own templates per ticket.
Wrapper tickets
One main ticket bundles several sub-tickets: family, group and multi-day passes.
Combi-tickets
One ticket valid in multiple houses, including across instance borders and providers.
Inquiries
Inquiry workflow and management for group and special bookings.
Invitation management
Closed events with personalised invitations, RSVP and plus-one logic.
Day-to-day operations
Calendar
Central calendar view for all dates, bookings and events.
Guide Management
Guide login, availability, dispatch and fee billing.
Inventory
Management of items, stock levels and merchandise in the shop.
Admission control
Scan tickets, annual passes and wallet passes at the door, with live capacity.
Customers
Customer management with history, contact details and communication.
Templates
Reusable templates for tickets, events, guided tours and emails.
Automated emails
Reminder, confirmation and feedback emails via time-based and event-based triggers.
Multilingual
Multilingual content in the backend and online shop for international visitors.
Documents
Central management of T&Cs, privacy texts, voucher notes and attachments.
Administration, reporting and system
Reports
Detailed reports and analytics on visitors, revenue and utilisation.
Master Data
Central management of houses, rooms, prices, discounts and items.
Users
User management with roles, permissions and access control for your team.
Authentication
Single sign-on, SAML, OpenID Connect and two-factor authentication.
Change history
Who changed what on an order, booking or customer, and when. go~mus keeps the record.
Tenant separation
Clean per-museum data separation for groups with multiple houses.
Search and filter
Full-text search, filtering and sorting across all data areas.
Integrations
REST API for external systems and CRM integration with Brevo or other marketing tools.
Pricing
Tariff frames, discounts, target audiences, scale and flat-rate prices, surcharges, time and weather steering, advance sale.
Billing
Billing, invoicing and financial reports for all sales channels.
Cancellation and refunds
Cancellation periods, fees and automatic refunds back to the original payment method.
Withdrawal
The mandatory withdrawal button in the shop, with confirmation of receipt and back-office management.