Automated emails

Recurring emails like pre-arrival info, reminders, feedback prompts or daily reports run on triggers in go~mus. You define once when a trigger fires and which template it uses, then the system takes over.

Send X days before or after a date, a booking or an order date. Typical cases: pre-visit info two days before a tour, feedback request the day after a visit, reminder for open payments.

Send on a specific system event, such as „order paid", „booking rescheduled", „booking cancelled". This way, your emails always reflect the real state of the order.

Daily reports to your team, for example a list of tomorrow's bookings to the front desk or a summary of today's admissions to management. You pick the recipients and the format.

Before activating a trigger, you can send a sample email to yourself. This avoids embarrassing placeholder slip-ups in real sends.

All emails from go~mus go through a dedicated sending layer with its own domain, SPF/DKIM/DMARC and bounce handling. go~mail manages IP reputation, throughput and deliverability, so that confirmation emails and tickets arrive instead of landing in spam. On request, sending runs under the museum's own domain.