Merchandise

You create articles with name, description, cover image, price and accounting account. Typical use cases: exhibition catalogue with cover, souvenirs like postcards or magnets, educational materials for schools at a reduced price. Which articles are sellable through which channel is controlled per article.

Merchandise sells online in the shop, at POS and at self-checkout. An article can be limited to one channel (for example a fragile item that is packed at the till) or run across all channels. Exclusive shop assignments are possible, e.g. when a special exhibition carries its own merchandise range.

A customer drops a ticket and a book into the online cart and completes one order with one invoice and one payment. Gift bundles of ticket plus souvenir emerge naturally. Member discounts via the pricing rules apply automatically to merchandise positions as well.

Orders that require shipping automatically receive a shipping article as a separate line. This keeps shipping costs cleanly on the invoice and taxes them correctly. The calculation today is rudimentary and provided as a basic foundation. More elaborate shipping logic with tiers or country tariffs is not part of this module.

Per article you set accounting account and VAT rate, so receipts land cleanly in your accounting. Collective invoices for institutional customers work with merchandise just like with tickets, more on this under invoicing.